What QC Photos Should Show
QC photos should provide a comprehensive view of your item. Standard QC should include: full front view, full back view, close-up of branding or logo, close-up of stitching, material texture shot, and any unique details. For shoes, add: insole measurement, sole view, and side profile. For clothing, add: wash tag, size tag, and fabric weight if possible.
Category-Specific QC Checklists
- Shoes: Toe box shape, heel tab alignment, sole color, insole branding, insole measurement.
- Hoodies: Fabric weight, embroidery crispness, print alignment, wash tag accuracy, drawstring quality.
- T-Shirts: Blank softness, neckline stitching, print quality, washtag font, sizing alignment.
- Jackets: Material texture, hardware branding, lining quality, stitch density, fill weight.
- Pants: Waist measurement, inseam length, pocket construction, fabric stretch, wash consistency.
How to Request Re-Shoots
If photos are unclear or miss critical angles, request a re-shoot through the MuleBuy order page. Specify exactly what you need to see. Re-shoots take 1-2 days and are usually free. Be specific in your request: 'Please take a close-up of the embroidery' or 'Please show the wash tag clearly.'
When to Approve vs Return
Approve If
Minor flaws within acceptable range. Materials match description. Measurements align with chart. Branding is accurate. Seller has good return policy.
Return If
Major structural flaws. Wrong color or material. Size completely off. Missing branding. Damaged or stained. Seller allows returns.
Common QC Mistakes
- Approving without checking all angles in the photos.
- Not comparing against retail reference photos.
- Ignoring the insole measurement for shoes.
- Not checking the wash tag for accuracy.
- Rushing the approval because you are impatient.
Pro Tips for Better QC
Always compare QC photos against retail reference photos from official sites. Use Reddit's QC posts as a benchmark. Check the seller's previous QC quality before ordering. Save good QC photos as references for future purchases. Remember: it is better to wait for a re-shoot than to receive a bad item.